902 906 192

Privacy policy for Users

If you use our services to advertise your business or service (we call these people ‘advertisers’), please read our privacy policy for advertisers

This website is owned and run by Business For You S.L. In this privacy policy, we will refer to The Directory For You using the terms ‘The Directory For You’, ‘us’, ‘we’ and ‘our’. The term ‘our websites’ refers to The Directory For You (www.thedirectoryforyou.com) and any other websites we may own or run from time to time. The term ‘our online services’ includes our websites. If you use our online services, or any of our other services to find businesses, we will call you a ‘user’ in this policy.
We are committed to protecting and respecting your privacy. This privacy policy is about the way we use the personal information of users. If you use any of our services to find businesses, this privacy policy applies to you. The policy explains:
Please select one of the following links to navigate directly to that section in this page:

1. The information we collect about you and how we do it – Click here
2. How we will use information we have collected about you – Click here

1.0 The information we collect about you and how we do it

1.1 How we collect information about you

We will ask for information about you when you:

• request business details through The Directory For You Directory Enquiries Service 902 906 192;
• click on one of the adverts that we put on other websites;
• ask for information from us;
• give us a testimonial or other feedback;
• enter competitions or special promotions; or
• fill in surveys.

We may also get information about you from third parties with whom we have a business relationship.

1.2 What information we collect

The information we collect and hold about you may include your:

• name (first and last name);
• phone and/or mobile phone numbers;
• email address;
• IP address;
• search criteria, including businesses and locations searched;
• date of birth;
• any other information you may give us when you write to us or contact us in other ways.

1.3 Why we need your email address

We may use your email address to send you a confirmation of any order you make, if you buy products or services from or through us and to respond to you if you contact us for information about our services. We might also use your email address to bring you news such as changes to the way you can use our online services or new services and special offers we think you might be interested in.

1.4 Using cookies or other on-device storage

Cookies are information files stored on your computer that help websites remember you. We and our business partners collect information about your use of our websites through cookies.

1.5 Recording your calls

We may record or monitor calls that you receive from us, or make to us. We do this for security and training purposes and to improve the service we provide to you.

2.0 How we will use information we have collected about you

Whenever you give us your personal information, legally we have to use it in accordance with the terms of various privacy laws, including the Data Protection Act (we refer to these laws in this privacy policy as the ‘privacy laws’).

2.1 When you use our websites

When you give us information while using our websites, we will use it for the purposes set out in this privacy policy, on the data entry forms, in any relevant terms or conditions and on pages or emails which link to the data entry forms.

2.2 Your browsing activity on The Directory For You

If you use The Directory For You, your computer will store up to 5 of your last searches using cookies. We will also save the location you searched for (such as the postcode or geographic area). This lets you do the same search next time you use The Directory For You or search for other types of business without having to re-enter the location every time. This information is stored only on your computer. We also collect information on your activity while you use The Directory For You, such as:

• your IP address (this is a unique 12 digit number used by programs on the Internet to recognise and communicate with your computer);
• the type of browser you use (a browser is the program you use to look at websites, such as Internet Explorer, Firefox or Google);
• the times when you access the site and for how long; and
• your referring URL (the site you come from to reach our website).

This information does not allow us to identify you. We collect it from lots of visitors to our websites and analyse it. This lets us build up a picture of how people use our websites. This helps us improve the services we offer.
We may also give anonymous statistics about users to other, reputable organisations, but the information we provide will not include details that would allow these organisations to identify you.

2.3 Customisation of our online services and advert targeting

We may use the information you give us about yourself when you register for our online services to build up a picture of your interests. We may then use this information to try to make sure that when you visit our websites or use our online services, you don’t miss offers and information that might interest you. This is called advert targeting.

2.4 Tracking how our online services are used

We may collect information about activity on our online services, or we may use other organisations to collect it and to share the results with us. We use this information to:

• analyse statistics;
• track pages and paths used by visitors to, or users of, our online service;
• target the adverts or offers, on our online services and other organisations; and
• track the use of our links from our marketing partners’ websites to our websites.

For these purposes, we and the other organisations we use keep information on the path you take to get to our online services and on some of the pages you visit or use through our online services, using cookies, web beacons and other on-device storage. You cannot be personally identified from the information that we or these other organisations collect.

2.5 Testimonials

If you give us feedback, we may use it to improve our products and services and we may publish it online or offline to promote our business, products and services. We will ask for your permission before we publish it.

2.6 Comments submitted to our online articles

If you wish to submit a comment to an article featured on The Directory For You, we may (but are not obliged to) publish your comment online or offline to promote our business, products and services. We will collect your name which will be displayed next to your comment, and e-mail address, which will not be published, but which we may use to contact you in relation to your comment.

2.7 Direct Marketing

We offer you the chance to receive important news from the Business For You S.L and information about our products and services, such as changes to the way you can use our online services or new services and special offers you might be interested in.

We will ask you if you want to receive direct marketing if you

• register for one of our services; or
• enter a competition or register for a promotion with any company of Business For You S.L

Unless you tell us otherwise, we may contact you by phone, post, email, text message or any other way (electronic or otherwise). We will normally send you direct marketing by email if we have your email address.

If you would like us to stop sending direct marketing to you, we offer a simple way for you to tell us to stop. Whenever you receive direct marketing from us, we will tell you how to unsubscribe. .
If you tell us that you do not want to receive direct marketing, we will still contact you in order to provide you with services you request and for administration purposes.
Every now and again, we receive requests for information from government departments, the police and other enforcement agencies. If this happens, and there is a proper legal basis for providing your personal information, we will provide it to the organisation asking for it.
You have the right to ask us not to use your personal information for marketing purposes. We will usually tell you when we collect your personal details if we are planning to use them for marketing purposes or if we plan to pass them to any other organisations for marketing purposes.

You have the right to see information we hold about you, (with some exceptions, which are described in the privacy laws). If you would like a copy of your personal information, you should contact Business For You S.L. You will need to pay a processing fee of €10.

2.8 The Directory For You Telephone Directory Services

If you request the details of a business through our Telephone Directory Enquiries Service, we will also record the time, date and day of the week and length of your call and the classification, business name or cinema and location you requested. We use these to analyse how people use the service and to improve the service.

2.9 User surveys

Every now and again, we may ask you for your opinion on our products and services. When we do surveys we may use cookies or other on-device storage and may combine the information collected by those cookies or other on-device storage with your answers. We will make sure that the survey results do not identify you, or anyone else who fills in our surveys.

We may contact you:

• about information you have asked for, in order to answer your request;
• if you have given us feedback, to discuss that feedback or ask your permission to publish it;
• if you have chosen to receive further information from us;
• to invite you to take part in surveys about our products and services (it is always up to you whether you want to take part).

We offer you the chance to receive important news from the Business For You S.L and information about our products and services.

We may update this privacy policy from time to time so you may want to check it each time you give us personal information or use our websites.